Request Service Online
Submit a new request for service and provide equipment notes so our team has the information needed to get started.
Customer Portal · Fleet Maintenance Visibility
Manage service, maintenance records, and fleet updates in one place.
Every STS customer receives access to a secure customer portal built to keep repair information organized, maintenance schedules visible, and communication clear.
Portal access is provided to STS customers as part of our service communication and maintenance visibility process.
Request service online
Track units and PMs
View repairs and records
UnitsFleet List
PMsTracking
SOsStatus
Stop chasing updates. See what is happening.
Your portal helps you request service, review units, monitor active repairs, track preventive maintenance, and access records without digging through emails, paperwork, or phone notes.
Track Units & PMs
See your fleet list, keep track of preventive maintenance, view fleet reports, and manage unit ship-to addresses.
Monitor Open Repairs
View open service orders, pending repairs, active services, attachments, and service order details in one centralized place.
A clearer way to manage fleet maintenance.
The customer portal is especially helpful for fleet managers, equipment owners, and office teams who need reliable records and fast visibility into service activity.
- See a list of all units and manage unit information.
- Keep track of preventive maintenance.
- View open service orders and pending repairs.
- Review active services and add attachments or a PO.
- Access invoices, statements, payment history, and completed work sign-off.
- Manage company contacts, contact information, and payment methods when available.
Fleet reports that turn service data into a plan.
The customer portal can provide fleet reporting views that show maintenance standing, due items, and unit-level service details in a format that is easy to review, print, or download.
- See preventive maintenance totals at a glance.
- Identify services that are good, coming due, or due now.
- Review unit-level maintenance status.
- Use reporting to plan work before small items turn into downtime.
- Keep leadership, accounting, and operations working from the same records.
What you can do inside the portal
The portal gives customers a practical day-to-day tool for service communication, repair tracking, recordkeeping, and maintenance planning.
Service Requests
Submit a new request for service and help our team understand what unit needs attention.
Unit Management
View your units, PM tracking, fleet reports, open service orders, pending repairs, and ship-to addresses.
Messages
See outgoing and incoming text message conversations between your team and the shop.
Active Services
Keep track of ongoing repairs, add attachments to service orders, and add purchase order information.
Invoices & Statements
View existing invoices, create statements, make payments when connected, and sign off on completed work.
Contacts & Configuration
Manage contacts, phone numbers, addresses, email information, payment methods when available, and portal access.
Built for real fleet operations
Whether you manage one truck or a larger fleet, organized service records make it easier to reduce downtime, plan maintenance, and keep equipment moving.
For fleet managers
Use the portal to stay ahead of PMs, monitor work in progress, and keep maintenance records available when leadership, accounting, or compliance teams need them.
For owner-operators
Keep service history, invoices, repairs, and communication together so important records are not scattered across text messages and paper files.
Customer Portal FAQs
Common questions about portal access, service visibility, repair records, and maintenance tracking.
Is there a charge for the customer portal?
No. Portal access is provided to STS customers as part of our commitment to clear communication and service transparency.
Can I request service through the portal?
Yes. Customers can submit a new request for service directly through the customer portal.
Can I track preventive maintenance?
Yes. You can view units and keep track of preventive maintenance information inside the portal.
Can I see open repairs?
Yes. The portal allows customers to view open service orders, pending repairs, active services, and related service information.
Can more than one person from my company have access?
Yes. Contact STS Truck Services and we can help your team get the correct portal access.
Ready for better service visibility?
Ask STS Truck Services about customer portal access and a more organized way to manage your fleet maintenance.
Contact STS Truck Services
Need portal access, maintenance planning help, or service for your truck, trailer, bus, RV, or equipment?
Shop Contact
Phone: 402-533-2056
Location
STS Truck Services
270 Grant Street
Blair, NE 68008
Serving Blair, Omaha, Fremont, Council Bluffs, Missouri Valley, the I-29 corridor, eastern Nebraska, and western Iowa.